A faster loan process




State Department Federal Credit Union is proud to offer you DocuSign - the fastest, easiest, most secure way to sign, track and store documents.

  • Free – There is no cost to sign a document and your electronic signature holds the same weight as a pen on paper.
  • Fast – Available on demand, DocuSign lets you electronically sign and return documents in minutes or hours—not days or weeks.
  • Easy – With no need to print, fax or mail, you can easily sign with any Internet-enabled device. 

Electronic signatures are currently available for the Credit Card process.

Docusign Frequently Asked Questions 

What is DocuSign?

DocuSign is an electronic signature web based software, which allows contract signers to provide an eSignature to contract documents.

Why Sign Electronically?

We offer members the option of signing documents using DocuSign to make it easier and faster for member loans to be funded, and it saves time, paper, printing and postage cost.

How is my eSignature created?

The first time you receive a document, you’ll be asked to create your own eSignature. You can type in your name and select a font, create one with your mouse, upload a scanned image of your pen-and-paper signature, or use a stylus on your Apple iPad or tablet PC. This eSignature will be associated with a unique identifier so that every document you eSign will be recorded as signed by you and you alone.

Who do I call if I’m having a problem with the electronic signature process?

Please contact us at 703.706.5000 or 800.296.8882. 

What device can I use to electronically sign my documents online?

You can electronically sign your documents using any computer, tablet or a smart phone with an internet connection. PDF reader Acrobat® or similar software may be required to view and print PDF files. 

What are the Approve and Decline signing tags used for?

These provide you with a way to approve or decline a contract. If Approve is selected you will be able to continue signing. If Decline is selected you will be prompted to enter a reason. 

Do you still offer printed loan documents to sign?

Yes, we will continue to allow members to sign loan documents in paper form. Speak with your lending officer. 

Are electronic signatures legal?

In 2000, the U.S. Electronic Signatures in Global and National Commerce (ESIGN) Act established electronic records and signatures as legally binding, having the same legal effects as traditional paper documents and handwritten signatures. But not all eSignature solutions are created equal. Only DocuSign warrants federal ESIGN Act compliance. Per European Directive 1999/93/EC, DocuSign’s advanced signature is legally admissible and enforceable in the European Union.  In fact, almost every civilized country in the world has adopted an electronic signature law, and the vast majority recognize DocuSign’s form of electronic signature as meeting the definition of a valid electronic signature.