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Branch Locations and Hours

SDFCU State Branch

Location:
Department of State
Room B-641
2201 C St., N.W.
Washington, D.C. 20520
(State Department building pass required for all services)

Hours:
8:30 - 4:00 M-F

One ATM located outside of branch and one ATM located nearby cafeteria.

Safe Deposit Available (Must have building pass to get into the building for safe deposit)

Notary Public Available (Must have building pass to get into the building for notary services)
 

 

SDFCU Federal Center Branch

Location:
301 4th Street, S.W.
Room 130
Washington, D.C. 20547

Hours:
8:30 - 4:00 M-F

ATM located outside of branch

Notary Public Available

Shared Branch

 

 

SDFCU Ft. McNair Branch

Location:
Building 41
Fort Lesley J. McNair
Washington, D.C. 20319
(Valid state issued ID or drivers license and verification of Credit Union membership required for entry)

Hours:
8:30 - 4:00 M-F
9:00 - 12:00 Saturday
(Saturday access via 2nd Street gate only)

ATM located outside of branch

Notary Public Available

Shared Branch

 

 

SDFCU Alexandria Branch

Location:
1630 King Street
Alexandria, VA 22314
Hours:

8:30 - 4:00 M-F
9:00 - 12:00 Saturday

ATM located outside of branch

Safe Deposit Available

Notary Public Available

Shared Branch

 

 

SDFCU Arlington Branch

Location:
3100 Clarendon Blvd.
Arlington, VA 22201
Hours:

8:30 - 4:00 M-F
9:00 - 12:00 Saturday

ATM located outside of branch

Notary Public Available

Shared Branch

 

 

Email Addresses

Please click on one of the following mailbox links to send us a message requesting additional information and to let us know how we are serving you.

Secure E-Mails
SDFCU is fully committed to providing a safe and secure environment for transmission of personal information through email. In order to provide you with the safest, most secure email communication, we have implemented a Secure Email Encryption Service.
Click here to use our Secure Email Service when communicating sensitive information with SDFCU or click to learn more.

If you do not get a prompt response, it is possible your email was not received. Please try again or give us a call at 800-296-8882 or 703-706-5000 and we will be happy to assist you.

General member service inquiries, including questions regarding debit card and credit card.
 
clspecialists@sdfcu.org Contact our loan department for information on consumer loans, home equity loan/lines and credit card applications.

 

collections@sdfcu.org

 

Contact our Member Solutions department regarding your delinquent account.


hr@sdfcu.org
 

Contact our Human Resources Department.
 

ira@sdfcu.org
 

Contact our IRA Representative to conduct transactions or request information about Individual Retirement Accounts.
 

mortgage@sdfcu.org
 

Contact our Mortgage Department for information on a new mortgage.
 

mortgage_service@sdfcu.org
 

Contact our Mortgage Servicing Department with questions regarding your current SDFCU mortgage payments, taxes, insurance, and 1098s.
 

newaccounts@sdfcu.org

Contact our new account representatives regarding your membership application, send us additional documentation we may have requested, and/or account update information (including both member and organization account signature update forms).
 

online@sdfcu.org
 

Contact our SDFCU Online representatives with questions about SDFCU Online, Online Bill Payer, or eStatements.
 

Senior_Management@sdfcu.org
 

Contact our Senior Management Team with any comments, suggestions, issues, or concerns.
 
wires@sdfcu.org Contact our (outgoing) wire department to provide outgoing wire transfer instructions, obtain general information about outgoing wire transfers and/or ask about the status of an in-process outgoing wire transfer.

 

Board@sdfcu.org

 

Contact our Board of Directors.

 

Mailing Addresses

General Correspondence
State Department Federal Credit Union
1630 King Street
Alexandria, Virginia 22314-2745

Deposit and Loan Payments
State Department Federal Credit Union
P.O. Box 1430
Alexandria, Virginia 22313-1430

Credit Card Payments
State Department Federal Credit Union
Visa
P.O. Box 1429
Alexandria, Virginia 22313-2029

Credit Card General Correspondence 
State Department Federal Credit
Union
PO Box 1429
Alexandria, Virginia 22313-2029

Supervisory Committee
State Department Federal Credit Union
Supervisory Committee
P.O. Box 1741
Alexandria, Virginia 22313-1741

 

Phone Numbers

SDFCU MAIN NUMBER
24-Hour Member Service Center
& Rate Line

Available 24 Hours-a-Day
703-706-5000
800-296-8882 in the U.S.

Fax: 703-706-5121
TDD (for hearing impaired): 703-519-8360

Mortgage*
*For help with new mortgages
8:00 a.m. - 4:30 p.m. M - F
8 a.m. - 12 p.m. Sat.
703-739-3092
800-296-8882
Lending & Home Equity Center
8:30 a.m. - 5:00 p.m. M - F
8:00 a.m. - 12:00 p.m. Sat.

703-706-5116
800-296-8882, ext. 5116
Mortgage Servicing
For help with existing mortgages
8:00 a.m. - 4:30 p.m. M - F
8:00 a.m. - 12:00 p.m. Sat.
703-706-5241
800-296-8882 ext. 5241

Card Services
Available 24-Hours
703-706-5000
800-296-8882
Click to find International Toll Free Numbers for Card Services

Account24 (Phone Banking)
Available 24 Hours
703-706-5172, select option 1
800-296-8882, ext. 5172
 
Credit Card Information Line
Available 24 Hours-a-Day
703-706-5172
800-296-8882
 
Flexpoints Rewards Program
888-695-8292
Member Solutions (Collections)
8:00 a.m. -
4:30 p.m. M, W, F
8:00 a.m. - 8:00 p.m. Tu, Th
8:00 a.m. -
12:00 p.m. Sat.
703-706-5100
800-296-8882 ext. 5100
8:00 a.m. - 4:30 p.m. M - F
703-706-5221
800-296-8882 ext. 5221

Wire Desk
8:00 a.m. -
4:30 p.m. M - F
703-706-5170
800-296-8882, ext. 5170
OR
703-739-3027
800-296-8882, ext. 3027

If your VISA Check Card or VISA Platinum has been lost or stolen, please call: 800-296-8882 or 703-706-5000 or contact VISA directly at 800-VISA-911.