Contact Us

Routing Number: 2560-7534-2 | Swift Number: SDFCUS33

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24-Hour Member Services

703-706-5000 or 800-296-8882
TTY/TTD: 703-739-3099

View more phone numbers

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General Mailing Address

 State Department Federal Credit Union
1630 King Street
Alexandria, Virginia 22313-2029

View more mailing addresses

Branches

SDFCU Branches are open Monday-Friday, 8:30 am - 4:00 pm ET. Members also have access to CO-OP Network Shared Branch locations and free shared ATMs. 

Branch Locations     Make a Branch Appointment

 


Phone Numbers

Phone Banking (Account24)

Available 24 Hours
703-706-5172 (direct)

Card Services

Available 24 Hours
703-706-5000
800-296-8882

For international Toll Free
View VISA Global Assistance Phone Numbers 

Credit or Debit Card PIN Change

888-886-0083

Lost or Stolen Credit/Debit Card

703-706-5000
800-296-8882
or contact Visa directly at: 800-VISA-911

Flexpoints Rewards Program

888-695-8292

Consumer and Home Equity Lending Department

8:30 AM - 4:30 PM ET Monday-Friday 
703-706-5116 (direct)
800-296-8882

Member Solutions (Collections)

8:00 AM - 4:30 PM ET Monday-Friday
703-706-5100 (direct)
800-296-8882

Loan Servicing

For help with existing mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5241 (direct)
800-296-8882

Mortgages

For help with new mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-739-3092 (Direct)
800-296-8882

Mailing Addresses

Deposits and Loan Payments

State Department Federal Credit Union
P.O. Box 1430
Alexandria, Virginia  22313-1430

Credit Card Payment Processing Department (Overnight)

PSCU
Visa
560 Carillon Parkway
St. Petersburg, Florida  33716

Credit Card Payments

PSCU
Visa
P.O. Box 37603
Philadelphia, Pennsylvania  19101-0603

 

View information for other ways to make payments.

Credit Card General Correspondence

State Department Federal Credit Union
P.O. Box 1429
Alexandria, Virginia  22313-2029

Supervisory Committee

State Department Federal Credit Union
Supervisory Committee
P.O. Box 1741
Alexandria, Virginia  22313-1741


Email Addresses

Personal, Vehicle or Credit Card Inquiries and Applications
clspecialists@sdfcu.org 

New Mortgages Inquiries and Applications
mortgage@sdfcu.org 

Loan Servicing (for help with existing Mortgages)
loan_servicing@sdfcu.org

New Accounts and Membership Applications
newaccounts@sdfcu.org 

Outgoing Wires
wires@sdfcu.org

Online Banking and Bill Pay
online@sdfcu.org

Home Equity Inquiries and Applications
hespecialists@sdfcu.org 

IRA Information
ira@sdfcu.org

Member Services and General Correspondence 
sdfcu@sdfcu.org

Member Solutions (Collections) and Delinquency Inquiries
collections@sdfcu.org

Human Resources
hr@sdfcu.org 

Senior Management Team
senior_management@sdfcu.org 

Board of Directors
board@sdfcu.org 

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