24 Hour Credit Card Access


You don't have to wait for your monthly credit card statement to get information. You can access your information anytime from anywhere through our 24 Hour Services.

Features & Benefits

  • Activate your credit card instantly
  • Order a replacement for cracked or broken credit cards (Lost or stolen cards still require a phone call)
  • Request an existing PIN on a credit card
  • Submit a Credit Card Transaction Inquiry or General Credit Card Inquiry
  • Review your credit card balance and available credit anytime
  • Check your minimum payment due and due date
  • Access a summary of your previous statement including balance, purchases and cash advances
  • View the date and amount of your purchases, cash advances and incoming charges since your last statement 

For 24-Hour information you can call 703.706.5000 or 800.296.8882 or log in to SDFCU Online Banking. If you are overseas, click for a list of several toll-free International numbers for cardholder services.

If it's your first time logging into SDFCU Online for Credit Card Information please follow these instructions:

  1. Log onto SDFCU Online.
  2. Select “Access Other Services” tab.
  3. Select the “Enter” button to continue and a pop-up notice will appear informing you that you are “now leaving SDFCU Online and are being transferred to a trusted partner site, do you wish to continue?” Select [OK] in order to continue.
  4. Another browser window will popup and connect to our SDFCU Credit Card Online System. Note: You will need to turn off your popup blocker.
  5. You should see the “Select Card” screen.
  6. Click on the link “Add Card”.
  7. Enter the 16 digit credit card number. Do not use asterisks (*), hyphens (-), or spaces between numbers.
  8. Click on [Continue] button.
  9. Enter your SSN using this format: XXX-XX-XXXX. Click on [Continue].

If you have any questions, please contact our Electronic Services Department at 703-706-5252, or 800-296-8882, ext. 5252. You may also email us at online@sdfcu.org.

If your credit card has been lost or stolen, please call: 800-.296-8882 or 703-706-5000.