HomeAbout UsCalculatorsApplicationsRatesMembershipContact Us
State Department Federal Credit Union
Account AccessChecking and SavingsLoansHome LoansCredit CardsServicesNewsYouth
Checking and Savings
SDFCU Online - eStatements

We're going green!

State Department Federal Credit Union has gone green! Members who enroll in SDFCU Online will automatically be enrolled in eStatements. We believe in the importance of convenience and the environment. This is why we converted to electronic statements.

Try it out! Once enrolled, logon to SDFCU Online, click on the "Access Other Services" tab, and click on the eStatements link. See for yourself how fast and easy it is to access your account statements.

If you wish to continue receiving your account statements by mail, simply follow the instructions above to access your eStatements, then click on ‘Change Registration Information’ for paper statements.

View Your Statement Online!

State Department Federal Credit Union offers eStatements - an electronic version of your paper statement. Using your current email address, you can have a monthly statement notification automatically delivered directly to your email inbox! You can access your statement anytime, day or night through SDFCU Online.

With eStatements, there's no need to continue receiving paper statements. The benefits include:
  • Eliminate paper storage hassles and save the trees - save your statement electronically.
  • Being able to save statements on your computer and print them whenever you like
  • Greater security eliminates the risk of your statement getting lost in the mail or falling into the wrong hands
  • Receive your statement quicker.
  • It's simple and it's free.
To sign up for this service, you must login to SDFCU Online. Click on the top menu button labeled "eStatements" and follow the onscreen instructions. It's that simple!

For more information, please email us, or call us at 703-706-5000 or 800-296-8882, outside the D.C. Metro Area.

Frequently Asked Questions
What are eStatements?
eStatements are an electronic delivery of your monthly or quarterly statements, which will take the place of your mailed paper statement.

How much does SDFCU's eStatement service cost?
There is no charge for SDFCU's eStatement service.

How do I sign up for eStatements?
To sign up for eStatememts, simply click on the "eStatements" button located on the top menu bar of SDFCU Online. Complete the required information, accept the disclosure then click submit. You will be able to access your online statement immediately.

How do I receive my eStatement?
To receive your eStatement, you log onto SDFCU Online, then click on the eStatement button on the top menu bar.

Why did I have to give my email address to sign up?
The email address is needed to send an email notification that your statement is available on SDFCU Online.

Will my eStatement be on SDFCU Online if for some reason I don't receive my email notification?
Yes, your eStatement and email notification is independent of one another. If you do not receive your email notification, your eStatement will still be on SDFCU Online.

What do I need to view my eStatement on-line?
You will need Adobe Acrobat Reader to view your eStatement.

What if I don't have Adobe Acrobat Reader?
Adobe Acrobat Reader is free software that you can download. Click here to download.

How do I print my eStatement?
By using the Adobe Acrobat Reader toolbar, press the printer icon. You can either print the entire statement or just a particular page.

How do I save my eStatement?
Again using the Adobe Acrobat Reader toolbar, press on the diskette icon. You will then be asked where on your computer you would like to save it.

Can I receive a paper statement as well as an electronic statement?
No, you can either receive a paper statement or an electronic statement. You can not receive both.

Why can't I receive the statement(s) of my joint account?
According to the law, we must deliver the statement to the primary account holder.

Is my eStatement secure and safe?
Yes, your statement is stored behind firewalls and is transmitted to your Internet browser using 128-bit encryption.

When will my eStatement be available?
Your eStatement will be available during the first week of the statement cycle.

Can I get my eStatement emailed to me instead?
No, your eStatement can not be emailed to you. Email is not a secure way to send your statement.

How long will my eStatement be available?
After you sign up, your eStatement will be available every month or quarter for up to one year. If you need a copy of a statement mailed to you for a specific period, please contact our Member Service Center for further assistance at (703) 706-5000, or by email at sdfcu@sdfcu.org.

What if I want to cancel my eStatement?
You can switch back to the paper version of your statement at any time. To cancel eStatememts, simply click on the "Access Other Services" tab at the top of the screen. Then click on the "eStatement" link located on the top menu bar. Scroll down and click on "Change Registration Information" to opt-out of eStatements.

Can I have my eStatement email notification sent to more than one email address?
No, we can only send your eStatement notification to one email address.

How do I notify the credit union of my new email address?
You can contact Special Services at (703) 706-5000 or 800-296-8882, ext. 5221 or by email at online@sdfcu.org.

Can my eStatement information be exported to other programs?
No, SDFCU eStatements can not be saved as a text file and imported into Microsoft Word or any other text program. SDFCU eStatements can only be saved as PDF files.

Will I be able to get my credit card statements via eStatements?
Monthly credit card statements are not available at this time.



Back to Top
NCUAEqual Housing LenderVerified by VisaMasterCard SecureCode
© Copyright 2006 State Department Federal Credit Union | Internet Privacy Policy | Questions? Comments? Contact Us.